🗑️ Account Deletion – Activest AppActivest is a fitness platform developed by
SoftNest Solutions. This page explains how users can request the deletion of their account and personal data.
✅ How to Request Account Deletion:You can request account deletion directly from the
Activest app:
- Open the app
- Go to Profile → About the App → Feedback
- Submit a message with the subject: “Delete My Account”
- Our support team will process your request within 5 business days
Alternatively, you may email us at:
info@softnest.solutions with the subject: Delete My Account.
Please include the email address associated with your Activest profile.
📦 What Will Be Deleted:Once your request is confirmed, we will delete:
- Your account credentials (email, name)
- Training history and personal progress
- Earned in-app currency (Activ) and achievements
📁 What May Be Retained Temporarily:For legal or technical reasons, we may retain:
- Payment history or invoices for up to 6 months
- Anonymous analytical data (without identifying details)
All personal data will be fully deleted within
30 days of the request.
For questions, contact us at:
info@softnest.solutions